Home > Patterns & Practices > Guidance Explorer Customer Satisfaction Survey Results

Guidance Explorer Customer Satisfaction Survey Results

Thursday, August 10, 2006 Leave a comment Go to comments

The Guidance Explorer Development Team had conducted the Guidance Explorer customer satisfaction survey, which was opened on 28th June 2006 and closed on 9th August 2006. You can see a summary of the results on the Channel9 Wiki.

If you just quickly go through the results the following user concerns are evident:

  • Need to improve the guidance library through additional content and content types.

  • Need to integrate with Visual Studio.

  • Need to improve the UI to make the tool easier to use and more intuitive.

  • Need to update the guidance library automatically.

As put up on the site the summary of the results is: “The majority of respondents were happy with Guidance Explorer but not ecstatic. The biggest issues holding the tool back from true user enthusiasm are lack of library content and lack of automatic updates to content. Most respondents recognize the potential and would like to see the tool and library complete so they can use it in their development environment.”

Categories: Patterns & Practices
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